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Houston (713) 669-0965  Event: PennComp is hosting an AI-focused workshop on July 16th at Fleming's Steakhouse. Ask us to know more!

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(713) 669-0965

Houston (713) 669-0965  Event: PennComp is hosting an AI-focused workshop on July 16th at Fleming's Steakhouse. Ask us to know more!

About Us

Company

Core Values

Why Choose Us

Testimonials

Services

IT Support

IT Consulting

Managed IT Services

Cloud Services

IT Outsourcing

Strategic IT Planning

IT Project Management

Disaster Recovery

Data Backup

Storage Solutions

IT Infrastructure Management

Windows 11 Upgrades

National Onsite IT Support

Locations

Managed IT Services Pasadena

IT Support Sugar Land

Managed IT Services The Woodlands

IT Support Conroe

Managed IT Services Spring

Industry

Not-for-Profit

Energy

Manufacturing

Professional Services

Construction Companies

Architecture Firms

Alliances

Blog

Careers

Work With Us

Current Openings

RELIABLE & COMPREHENSIVEManaged IT Services Houston

PennComp, a Houston-based managed service provider, adds true business value by bringing in best-in-class, industry-wide IT and business expertise to streamline your operations. Let your business spread its wings while we manage your IT services.

Request a free consultation

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Jared Weis

Tech Support Manager

Flexible & FastIT Managed Services in Houston

Accelerate your BusinessResilient SystemsAligning your InfrastructureAchieve Business Efficiency

Have you dreamt of running a business where you don’t need to pin down the nitty-gritties of everyday IT needs and issues? What if we told you that the smoothest path to accelerating your business efficiency lies in offloading your IT responsibilities partially or entirely to be managed by a team of IT experts?

If you’re providing your customers with a fully immersive experience that they never can (or want to) log off from, you need a standout IT setup that keeps your network and systems running 24*7*365 for years on end. That’s easier said than done.

With the volume of cyber attacks on a historic rise and competition squeezing out the last bit of juice from all possible business edges, it has become more difficult for businesses all around. In this environment, you need foolproof fail-safes to fall back on.

If you’re in the Houston area, you’re in luck, because PennComp has your managed IT services covered. We deliver fail-proof IT services and solutions for all your business needs.

We can make your infrastructure efficient to deliver the best quality to your customers, make your systems resilient to withstand attacks within the organization, and keep your IT setup flexible enough to scale at pace with your business needs.

At PennComp, we provide comprehensive IT services tailored to fit your business needs, regardless of whether you’re a startup or a Fortune 500 company.

Simply put, “managed IT services” is the end-to-end handling of all operational, maintenance, and service infrastructure of your company. Once you have PennComp on board, we become your IT department. This means having your back around-the-clock over the years for any minor or major service requests, maintenance issues, security incidents, and equipment procurement, as well as anything and everything that might arise in the day-to-day operations of your business.

At a higher-level, PennComp adds true business value by bringing in best-in-class, industry-wide IT and business expertise to streamline your operations, trimming fat wherever necessary and aligning your infrastructure to improve efficiency and productivity to meet your business goals and visions.

Most businesses think of managed services as an add-on to their infrastructure. While we can certainly work with your existing infrastructure, the point of hiring IT experts like PennComp is to bring in a degree of operational and business efficiency that you’ve not achieved so far.

Many businesses in Houston continue to have unnecessarily large overhead costs. As a managed IT services trusted partner, PennComp can help you trim the fat throughout your operational chain to compete even in difficult business environments. Our team delivers a host of benefits, including proactive system monitoring, enhanced cybersecurity, strategic IT planning, and 24/7 expert support, ensuring your business operates smoothly and securely at all times.

Request a free consultation

”“Keeping in mind your current and future needs, PennComp’s IT support specialists navigate and integrate solutions that perform seamlessly year after year.” Zack LeyPresident at PennComp LLC

Empowering your business with innovative solutions

Everything PennComp offers you centers around one thing: minimizing technology problems.

36 Years of Experience (Founded in 1988)  98 PennComp Customer Retention

Empowering your business with innovative solutions

Everything PennComp offers you centers around one thing: minimizing technology problems.

36 Years of Experience (Founded in 1988)  98 PennComp Customer Retention

Award Winning Managed IT Services Company in Houston

Let Your Business ThriveComprehensive IT Services Houston

PennComp’s IT managed services packages offer bundled or custom solutions based on your current business needs. The full range of our current services include:

Managed

Antivirus

Keep your endpoints equipped to combat evolving threats with PennComp’s managed antivirus solutions. Cheap, over-the-counter antivirus solutions simply don’t have the scope to map the possible breadth of threats targeting your business, and multiple solutions make antivirus management cumbersome. With managed antivirus, you’re always one step ahead of advanced persistent threats and accidental leakages.

Proactive Server Management/Server Virtualization

We ensure optimal running conditions for your servers with automatic updates on server load, memory and CPU usage, storage degrade warnings, monitoring of all running processes and services, etc. Our reaction and problem-resolution times are ironbound by our Service Level Agreements.

Asset Management & Procurement

We provide you with an end-to-end purchasing solution that takes care of all your assets and inventory, from budgeting, to generating purchase orders, to delivery and invoicing. We also provide you with a complete bird’s-eye view of your past, present, and future asset/procurement lists and acquisitions.

Managed

Cybersecurity

Identify anomalies and suspicious activity and take proactive automated steps to ensure protection of your network BEFORE an attack hits with managed IT services and cybersecurity solutions.

Employee

Monitoring

Keep track of your network connections and ensure 360-degree protection of your intellectual and business assets.

Business Continuity Planning

Ensure your services remain uninterrupted or can be picked up within the shortest possible timeframe post-incident.

Managed Email Security Services

Say “goodbye” to spam and phishing attempts with our foolproof email security services.

Mobile Device Management

Keep your workforce mobile and your business secure with PennComp managing your devices.

Managed Network Monitoring

Monitor your network in-depth at all times with real-time alerts and updates.

Preventive Maintenance

Perform required services and maintenance BEFORE an issue occurs. Ensure 360-degree, uninterrupted services with preventative maintenance.

24/7 Assistance

No matter the problem, the time, or the weather is – one phone call and we’ll be at your side. We can help you with step-by-step guidance offered remotely or with direct onsite presence.

Comprehensive Audit

We assess your system’s strengths and weaknesses with objective impartiality, observe gaps and potential risks, and present all our findings with strategic recommendations to enhance process/business efficiency to the next level.

On-Demand Reports

Get the best of Google, Microsoft 365, and Exchange to enhance your collaboration.

Achieve Your GoalsBenefits of Fully Managed IT in Houston

Cost SavingsImproved ProductivityImmediate Access to SpecialistsTime SavingsReduced RiskProactive Solutions to Prevent Downtime

Reduce IT Costs

Even with all the IT expertise that managed service providers bring on board, cost efficiency remains the number one reason to look for a new IT services provider. It simply makes business sense, especially in the current climate, to NOT spend behind procuring hardware and software in-house.

The adjacent costs of finding, recruiting, and mentoring the relevant IT talent in-house with inflated personnel costs just adds to the burden. IT service providers like PennComp add value with on-demand access to expert-level talent, industry knowledge and experience, and access to the latest hardware and software.

Improved Productivity

It’s a no-brainer to take advantage of opportunities to increase productivity. When the core of your resources are freed up from daily maintenance and operational tasks, they can better focus on creative problem-solving for high-level business problems. Managed IT service companies also bring on board high-level IT experts, commonly referred to as vCIOs, who can help you get a bird’s-eye appraisal of your entire infrastructure system, potential enhancements, and investments, as well as help you align your systems to realize your business goals and visions.

Immediate Access to Specialists

We’re not kidding around when we say we have the best IT talent in Houston. You can look at the long list of credentials and certifications of our well-seasoned technicians, or simply call us over for a friendly chat and see for yourself.

Time Savings

Rely on the most trusted IT partner in Houston to take care of your infrastructure so you don’t spend a single second worrying over a security incident or maintenance issue.

Reduced Risk

Hand off responsibility of core maintenance and operations that are much better managed by experts and backed by SLA guarantees about maintaining the complete integrity of your systems.

Proactive Solutions to Prevent Downtime

The service environment and customer expectations have evolved to a point where you simply can’t afford the risk of waiting for reaction times when incidents happen. The best medicine, after all, is one you don’t have to take at all. Proactive monitoring, maintenance, and resolution of issues take care of potential systemic and network issues BEFORE they have cause a problem for your business.

PennComp

Satisfaction Guarantee

PennComp manages your data and network better with our end-to-end IT management services. You don’t need to staff an IT department in-house nor bear all hardware/software costs.

Get in touch

Managed IT Services in Houston for Your Industry

PennComp has the team and infrastructure in place to service the most demanding of businesses from most industries. We also have wide-ranging experience providing niche IT services in Houston for organizations active in the following industries:

EducationEnergyFinance & InsuranceConstruction CompaniesManufacturing

IT Services for Education

We have proven expertise in providing IT services for schools. With educational institutions relying on technology more than ever, we take pride in ensuring flawless and seamless support for education IT services.

IT Solutions for Energy

Texas produces more electricity than any other state in the United States. As a Houston-based company, it comes as no surprise that we specialize in providing IT services for the energy industry.

Managed IT for Finance & Insurance

A core specialty of PennComp, we excel at providing niche IT services for complex financial and banking systems. We are Houston’s number one destination for IT services for insurance companies and IT services for finance companies.

Managed IT Services for Construction Companies

Optimize your construction business with managed IT solutions that enhance productivity, improve communication, and ensure seamless project management from start to finish. At PennComp, our IT experts help your construction company stay ahead of the competition by enhancing systems, improving collaboration, and safeguarding your critical digital assets.

Managed IT for Manufacturing

Houston is home to more than 6,500 manufacturers, and PennComp assists companies of different sizes that use technology to implement smart manufacturing processes that make you more profitable. We’ll give you high-level visibility of your business sections and use business intelligence and other innovations to deliver with reduced costs and improved quality.

More than 100+

of our Happy ClientsView All Testimonials

”"PennComp did an outstanding job solving our IT problems and made a huge impact on every aspect of our IT system. During my 20 years at Mars Hill, I can’t recall our system running so smoothly..." Doug WhiteheadCFO, Mars Hill Productions ”"It has been my pleasure to partner closely with PennComp since moving into the US Director of SMB Sales in October 2014. Hearing stories of how the PennComp team has served clients in Houston during hurricanes, floods or now economic challenges within the business sector..." Darren GottesmannDirector, SMB Sales (USA) ”"PennComp serves as our company’s outsourced IT department, bringing a depth of knowledge and expertise that we could not provide on our own. I continually find the members of the PennComp team to be professional..." Tom RathjenCEO, Aloha Payroll ”"Congratulations on your firm’s recent upgrade project. You have an excellent team in place at PennComp, and your team’s education, professionalism, and expertise are great assets to your clients..." Ed DanielIBM, Channel Sales (Americas) ”"PennComp continues to impress me with your level of professionalism and dedicated customer service. Here it is on a Friday afternoon prior to a major holiday and three-day weekend and your team is hard at work..." Brad ChurchillArtemis AG-Solutions LLC

Strategic IT at its BestManaged IT Services Houston

With the managed services model of IT services (as opposed to hourly or an on-demand issue-resolution model), it’s in the service provider’s interest to take a proactive approach and come up with the most effective technical and business solutions for your IT problems.

Being the best MSP (managed services provider) in Houston, our performance indicators are linked to providing the most efficient solutions for your business, and the business goals are directly aligned, ensuring that you get proactive and preemptive problem-solving and only the best IT advice and service. This automatically reduces your exposure to business threats such as downtimes, security issues, and crashes.

More importantly, the managed services model results in organic closer collaboration where IT experts, including dedicated IT managers and virtual CIOs (vCIOs), guide you on the roadmap for your organization’s infrastructure needs at the present and at scale in the future.

Secure Your SystemsManaged IT Security Services in Houston

The cyber threat landscape is a continuously evolving space that requires constant vigilance and proactive measures to mitigate risks to the maximum possible extent.

We continuously monitor and track your network and systems for vulnerabilities and combine the insights gleaned from the data with our industry-leading expertise in driving organizational security and compliance. We also enable and update all your organization’s anti-virus and anti-malware tools.

To protect your business data better, we also offer offsite storage solutions that are reliable, encrypted, accessible and highly cost-effective as well as on-premise backups that can ensure faster recovery for service continuity from hardware issues or system crashes.

Ensuring Piece of MindBest Managed IT Service Company in Houston

We also conduct regular automated file checks to ensure comprehensive data recovery through system integrity. This ensures that our framework engineers are aware of the state of your backup systems at all times.

You can gain complete peace of mind knowing that your data is protected at all times and is safe in the hands of our experienced and certified data engineers who are always standing by in case of an emergency.

FAQs – Managed IT Services in HoustonWhat are Managed IT Services?

Managed IT Services means partnering with a professional team that keeps your systems running—securely, efficiently, and with minimal disruption. At PennComp, we go beyond the break/fix model. Our team monitors, maintains, and improves your IT environment so you can stay focused on what matters most: your business.

Why choose PennComp for Managed IT in Houston?

We’re not new to this. Since 1988, Houston businesses have trusted PennComp for our strategic insight, responsive support, and deep local knowledge. We’re proud to be part of New Charter Technologies—giving clients access to national-scale expertise with the reliability of a local team.

What sets PennComp apart from other providers?

It comes down to experience, consistency, and partnerships. For over 35 years, we’ve delivered technology guidance that supports real business outcomes. We’re not just taking care of today’s issues; we are thinking about tomorrow.

How do you reduce downtime?

We take a proactive approach: real-time monitoring, patching, and fast-response protocols mean fewer surprises and faster fixes. When issues arise, our local team is ready to jump in.

Is PennComp a local company?

Yes. We’re based in Houston and deeply familiar with the IT challenges small to mid-sized businesses face in our market. As a local managed IT services company, our proximity allows us to respond quickly and tailor solutions to our clients’ specific needs. That local presence, combined with New Charter’s national backing, gives our clients a strategic edge.

Do you offer cloud services?

We do. From Microsoft 365 and Azure to our own Private Cloud infrastructure, we help with cloud migrations and infrastructure management, we support your cloud journey—whether you’re just starting or optimizing what’s already in place.

Can PennComp help strengthen our cybersecurity posture?

Absolutely. Cybersecurity isn’t an add-on—it’s built into how we manage IT. From network and endpoint protection with threat detection to user training and compliance support, we help businesses protect what matters most.

How do I request a quote?

Reach out through our website or give us a call at (713) 669-0965. We’ll schedule a conversation to understand your needs and provide a tailored quote—no fluff, just the facts.

Still have questions?

We’re here to help. Whether you’re exploring managed IT services for the first time or looking to switch providers, PennComp is ready to guide you. Reach out to our Houston-based team for a consultation and experience the difference of local support with national strength.

Your Next IT Team Is Right Here

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A better, more productive business awaits you.

Worry-free technology. Less downtime. More business focus.

Talk with our IT experts

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IT Support Houston, Managed IT Services Houston, IT Consulting Houston, Cloud Services Houston, IT Outsourcing Houston

PennComp LLC

2050 N Loop W #200

Houston, Texas 77018

P (713) 669-0965

E info@PennComp.com

SERVICESIT Support Houston

IT Consulting Houston

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Managed IT Services Spring

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The PennComp/EOS Journey

In September of 2018, our CEO, Scott Young (CEO) received three independent recommendations over a seven-day period to read the book Traction. Within an hour of finishing the book, Scott started began searching for a professional coach to take our company through the two-year implementation cycle. Three weeks later, we had our coach and our first session with our coach, Ryan Giles of Traction Strong.

In short, EOS, the Entrepreneurial Operating System is a comprehensive business system, integrating a holistic business model with a complete set of simple business tools proven business process to align all the pieces of your business to produce the results you need. It pulls in key methodologies and concepts from business greats like Patrick Lencioni, Jim Collins and Verne Harnish. It has been a game changer for our team.

This move has advanced our firm in more ways than we can communicate on a few words on a web page. In short, we needed help building a solid middle management team, holding team members accountable, holding regular, laser-focused team meetings while building a world class team-centric culture. We are not the same company we were in the 4th quarter of 2018. Below is a basic outline of the key aspects of the concepts now present in our firm.

The Goal

Gain Traction – increase communication, team health, and RESULTS!

Set and achieve our Vision

The Accountability Chart

Keep the company accountability chart updated and in-use (names and roles updated quarterly)

Each member of the SLT (senior leadership team) must update their department quarterly

Rocks

Every employee in the company will have at least one quarterly goal (Rock)

This will be reviewed during the weekly L10 and during their 5-5-5

Rock completion will be factored into each employee’s quarterly/annual bonus

Scorecard

The SLT will maintain and update a weekly management scorecard

Each department will maintain and update a weekly scorecard for their department

Meeting Pulse

The SLT will hold weekly L10s, quarterly planning, and annual planning meetings

The SLT will hold a quarterly planning meeting to align the next quarter’s goals with the annual and ten year plans

The Visionary/Integrator will hold a monthly “same page” meeting

Every member of the company may be in at least one L10 each week

The entire company will gather for a monthly “all-hands” meeting

Departments may hold daily huddles (standing meetings) if needed

5-5-5s

Each member of the SLT will have a 5-5-5 with each of their direct reports each quarter

Cover the employee’s Rock/s, Roles on the Accountability Chart, and Values

Misc

During employee onboarding, new employees should read “What The Heck Is EOS?”, watch our EOS intro video, watch our “Finance 101” videos, and watch our Core Values Speech video

Alternatively, team members can read an allegory-based book on EOS Traction titled “Get a Grip”

V/TO

The V/TO (Vision/Traction Organizer) will be updated each quarter

The V/TO will be shared with the entire company during our all-hands meetings

Each member of the SLT should keep the V/TO visible and should take it on all clarity breaks

Clarity Breaks

Each leader is strongly encouraged to take regular clarity breaks (away from the office)

The PennComp/EOS Journey

The Goal

Gain Traction – increase communication, team health, and RESULTS!

Set and achieve our Vision

The Accountability Chart

Keep the company accountability chart updated and in-use (names and roles updated quarterly)

Each member of the SLT (senior leadership team) must update their department quarterly

Rocks

Every employee in the company will have at least one quarterly goal (Rock)

This will be reviewed during the weekly L10 and during their 5-5-5

Rock completion will be factored into each employee’s quarterly/annyual bonus

Meeting Pulse

The SLT will hold weekly L10s, quarterly planning, and annual planning meetings

The SLT will hold a quarterly planning meeting to align the next quarter’s goals with the annual and ten year plans

The Visionary/Integrator will hold a monthly “same page” meeting

Every member of the company may be in at least one L10 each week

The entire company will gather for a monthly “all-hands” meeting

Departments may hold daily huddles (standing meetings) if needed

Scorecard

The SLT will maintain and update a weekly management scorecard

Each department will maintain and update a weekly scorecard for their department

V/TO

The V/TO (Vision/Traction Organizer) will be updated each quarter

The V/TO will be shared with the entire company during our all-hands meetings

Each member of the SLT should keep the V/TO visible and should take it on all clarity breaks

5-5-5s

Each member of the SLT will have a 5-5-5 with each of their direct reports each quarter (think of this as a quarterly review versus a traditional annual review)

Cover the employee’s Rock/s, Roles on the Accountability Chart, and Values

Clarity Breaks

Each leader is strongly encouraged to take regular clarity breaks (away from the office)

Misc.

During employee onboarding, new employees should read “What The Heck Is EOS?”, watch our EOS intro video, watch our “Finance 101” videos, and watch our Core Values Speech video

Alternatively, team members can read an allegory-based book on EOS Traction titled “Get a Grip”

A Trusted IT Partner Since 1988100% Satisfaction Guaranteed

Match your technology needs with your business objectives using services and solutions that achieve the best return on your IT investment.

PennComp LLCService Guarantee

Trust PennComp LLC to provide IT services that satisfy your needs. You deserve complete satisfaction, so we will do whatever it takes to make you happy. No hassles, no problems.

We GUARANTEE a 2- to 4-hour response time for network emergencies. If your computer network goes down during the day, in the evening, or on a weekend, you need it fixed immediately. Our response time significantly reduces downtime and employee inactivity. As our client, you can rely upon our guarantee to respond to any crisis within 2 to 4 hours of your call, if not sooner (dependent on the agreed-upon service level).

We always schedule system upgrades and fixes after normal business hours. System upgrades, fixes, and installations can bring down your computer network for several hours, so we only perform these items outside of your peak working time.

Our engineers are certified, seasoned, and qualified professionals with years of industry experience. We require ALL of our staff to complete on-going training to ensure we are up-to-date on the latest technologies and solutions. In addition, our engineers also maintain vendor certifications. You will be hard pressed to find a better qualified team of professionals. No one person can be an expert in all facets of IT; a well rounded team can.

We oversee our client’s networks 24×7 with state of the art monitoring equipment and practices. This enables us not only to identify problems when they occur but also to anticipate and avoid potential problems before they cause damage or downtime.

We GUARANTEE to provide you with the most cost-effective solution to your problem. We understand the importance of keeping overhead and cost to a minimum.

We are big enough to handle any engagement your business requires. Whether it’s building a new network from the ground up, or helping you figure out why you’re getting an error message when you open a document, you can count on us to help. As our client, you will have at least two dedicated engineers and web access to our ticketing system that will enable you to be as in formed as you like on the status of our work.

We listen first and offer solutions second. No one knows your business needs better than you, and when you have a problem, the last thing you need is someone to come in and waste time. We’ll work with you to solve your problems efficiently and effectively while keeping you informed.

We believe we can (in most circumstances) offer cost-effective solutions for some/all requirements needed to support an organization’s overall IT environment. Our team provides both full-time, in-house staff as well as part-time staff to work alongside your existing employees to assist with specific roles/needs.

We believe in our team, solutions and the methodologies used to support our growing clients. We stand behind our work at PennComp LLC in a way few other firms will.

Sincerly,

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