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Medical Front Office Management Specialist | HMS USA LLC

51 Atlantic Avenue Suite # 202, Floral Park, NY 11001

+1(212) 363-0114

Info@hcmsus.com

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QUALITY FIRST

Front Office Management

Improve your patient experience with simplified front office management. HMS organizes your front office process to enhance collections and appointment scheduling while offering a quality healthcare experience to your patients.

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Group Practices

Health Maintenance Organization(HMOs)

Hospital

Intermediate Care Facility

Accountable care organization

Nursing Practice

Ambulatory Surgical Center

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Patient Management

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Medical Front Office Administrative Specialist

For a medical practice, the first impression is crucial for patients to ensure they feel welcomed and comfortable. The front office staff help patients understand their clinical processes and handle the complete paperwork. Our

provides comprehensive front office management for healthcare practices.

To streamline the practice revenue, HMS front office management provides a one window solution to help medical practices schedule patient appointments, alerts, and patient payments. Our dedicated front office staff offers add-on services to reduce your administrative burden, including CCM, RPM, and data management solutions.

We make the front office process explicit for your medical practice. HMS takes the hassle of handling patient appointments, insurance verification, authorizations, eligibility, and more so that you can focus on your patients' healthcare. Our front office administrative staff helps medical offices effectively communicate with patients and staff.

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Medical Office Management Services

HMS Medical Office Management Services uses AI-based clinical solutions to make the entire front office management process precise. Our professional staff enables medical clinics to promote a patient-friendly environment for a better healthcare experience.

Patient Scheduling and Confirmation

Our front office staff create patient appointments, send reminders, and perform confirmation calls to make the scheduling seamless for patients and clinics.

Eligibility and Authorization

Proactively perform patient eligibility and get the pre-authorization from insurances for healthcare services, leading practice to reduce denial ratio and increase reimbursement.

Referral Management

Manage patient referral process with HMS. Our team reaches out to a qualified medical specialist, arranges an appointment, and transmits the medical notes via an electronic system.

Inbound and Outbound Calls

We are always ready to manage the practice calls. HMS handles patient communication and routing calls to the right person for your patient to have an effortless experience.

Patient Payments Collection

Our team assists your patients in performing electronic transactions based on the doctor's directive. This process assures prompt payments and collection.

Patient Query and Feedback Management

Quickly and easily handle patient queries and feedback With HMS. We manage patient feedback to build and enhance your practice's reputation and improve patient satisfaction.

Why HMS Front Office Management

The front office staff is patients' first point of contact, so they must be equipped with the tools to succeed. We streamline the complete front office management to offload additional responsibility so you and your staff can provide the best healthcare services to patients. Our detailed reports and analytics help you make better decisions for the future.

Our medical front office services include but are not limited to handling front office tasks, scheduling patient appointments, verifying the status, and resolving queries proactively. To ensure that your patients have a positive experience at our clinic, we always go the extra mile to help them with everything.

The front office staff at HMS is dedicated to ensuring that your clinic is well-run and organized. We handle patient queries and responsibilities so you can focus on providing quality healthcare services. Our commitment to excellence means that your clinic can run smoothly.

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What Clients Say About Us

Below, you will find feedback from some of our cherished clients. We are proud to have helped them reach their business goals, and we appreciate the kind words they have shared about our services.

DR. ADEEL IQBAL, DO

North Ocean Medical Group, P.C

5.0 Out of 5

I have had the pleasure of working with HMS, USA LLC since 2016 as they are providing me services for both primary care/urgent care practice as well as multiple nursing homes located in NY, USA. Over the past few years, they have demonstrated strong organization, multitasking, and time management skills. Their role is to submit billing claims for all my locations, manage and report monthly income and assist with credentialing for insurance companies. They maintained accurate records for patients and effectively communicated with both patients and insurance companies to resolve outstanding matters. They are very professional in all aspects of their work.

DR. MOHAMMAD ISLAM, MD

North Orchard Medicine PC

5.0 Out of 5

I have been working with HMS USA, LLC for almost three years, and I do not recall a single instance where I have had an issue with billing, coding, credentialing, and receivables. They have an expert team who are highly diligent and correspond swiftly with all my queries. I work with Nauman Jamil, Steve Smith, and other professionals in HMS. They educate and update my staff and me with all the billing and compliance, including MIPS. I have yet to come across another billing agency that can match the level of expertise and professionalism to HMS USA, LLC. Their service is truly unparalleled and impeccable.

KEISHA KADESHA BRYANT, MD

Dr. Bryant Medical Practice PC

5.0 Out of 5

HMS USA LLC has been instrumental in helping me optimize coding for my practice, and in closing the care gaps for my patients. With regular reports and updates from HMS team, I am now able to better understand my practice financials and health, and concentrate more on providing quality care to my patients.

Dr. Arshad Anwar, MD

Advanced Medical Office, PC

5.0 Out of 5

I have been using HMS medical billing services for my practice office since 2011. They have exceeded my expectations in growing my practice's revenue, and I would not hesitate to refer them to any medical practitioner looking to improve their practice's reimbursement.

Sajjad Akhtar

5.0 Out of 5

Working with HMS USA LLC has been an absolute pleasure. Their team of skilled professionals is not only knowledgeable in their field but also dedicated to providing top-notch service and support. They took the time to understand our unique needs and developed a tailored solution that exceeded our expectations. We cannot recommend Zulqarnain & his billing team enough for  seeking innovative solutions and exceptional customer care.

Syed Hussain

5.0 Out of 5

HMS USA has been one of the best billing companies that I have ever worked with. The entire team who I have worked with including Raja Waqas, Rashid Ali and Nauman Jamil have been very helpful every step of the way. They are knowledgeable and prompt with answers and solutions to my questions. I especially love the transparency and ease they bring in to the billing aspect of my practice. Go Team!

Fahad Riaz

5.0 Out of 5

I can't express how impressed I am with HMS. From the moment I started using it, I knew I had found something special. The quality is top-notch, and it has exceeded all my expectations. Mr. Jamil took my call right away and guided me through what HMS offered; he and his team made credentialing a breeze. The attention to detail is remarkable, a very efficient and seamless billing process. What sets HMS apart is the outstanding customer service. The support team is incredibly responsive, knowledgeable, and goes above and beyond to ensure customer satisfaction. It's rare to find such a combination of an excellent product and exceptional customer support. Kudos to the the fantastic team - Raja Waqas, Nauman Jamil, Kamran Younis and the rest of the remarkable team who have helped me greatly during my time with HMS. I highly recommend HMS

Fatima Abbas

5.0 Out of 5

I would like to take this opportunity to thank Raja Waqas, Kamran Younis and the CEO of HMS USA: Mr. Nauman Jamil for saving our company: Elpis Healthcare. We started our clinics back in September 2021 and went down nose-diving for almost a year due to poor billing support from two separate companies. We got introduced to HMS USA LLC in September 2022 where we were at less than half of our monthly revenue. With immense support, diligent work and countless hours - HMS USA turned our clinics around where we are no longer in the red. We are so thankful and appreciative of their efforts, their suggestions and guidance, their support in setting up our billing systems, having the right knowledge about how to code each patient, suggestions about what programs and incentives to use, has been life changing. A big shout-out to Raja Waqas and Kamran Younis - always always always there to help us at any time. Most  care-giving, excellent customer support, very polite - they both go above and beyond to provide any information or data we need, provide guidance on how to fix issues with insurance companies etc. Another big shout-out to the CEO of the company: Mr. Nauman Jamil who really helped us with cleaning up the neck-high mess we were all in for over a year. Not once did he ask us to pay him for all the services he was providing for months. Once we started to make money, he sent us the first invoice upon our request. He is a true gentleman! I give their company two thumbs up! Highly recommend HMS USA! Best Medical Billing Company in whole of the United States!

Michael Khaham

5.0 Out of 5

Both the current biller in charge of my account - Tanveer Azam and the previous biller - Asad Ali who worked on my account in the past are experts in their field with extensive knowledge and experience.  They have been utilizing an individualized approach to each claim. Timely submission with ongoing monitoring of responses from the insurance companies have resulted in noticeable increase in revenues. They persistently negotiate and work on various approaches to  successful  appeal denied claims as well.  Most importantly for a novice like myself, there is a constant open line of communication between the biller and the client, keeping me in the loop and deciphering the convoluted process happening behind the scene.

Gim Li

5.0 Out of 5

Have been dealing with HMS for past few months,  Raja Waqas and Rashid Ali are very quick and very responsive.

info psychassociatesofnorthtx

5.0 Out of 5

I have been with HMS for the last 5 months.  Initially I was concerned about the massive transition of data from my previous billing company to HMS.  HMS team made sure the transition was smooth and seamless; answered any of my concerns during transition period.  They have defined excellent workflows that makes the daily tasks so easy.  HMS is extremely responsive whether it’s via Microsoft Teams, or email or phone call.  Very good collaboration between office front staff and HMS staff.  We have monthly account review calls where we go over the reports that shows how the practice is doing.  HMS is open to make tweaks to the reports based on practice recommendations.  HMS take action on any insurance denials within 24 hours and provide whatever is needed to turn that denial to approval.  HMS research any regulatory changes and inform out practice of such changes.  They also take care of Insurance company correspondence if needed.  Moin and the team are very professional, prompt and provide excellent level of service.  We would highly recommend HMS for their services.

Elaine Chen

5.0 Out of 5

Asad has been a key factor in making my billing process smooth and hassle-free. Whenever I reach out with a query or request, he promptly responds with the necessary information or takes immediate action to address my concerns. His responsiveness has been invaluable in ensuring that I receive the support I need in a timely manner.

Pretam Rampersaud

5.0 Out of 5

I have been using this billing company for the past 18 months and I am extremely satisfied with their work. I would gladly endorse them to anyone seeking excellent medical billing providers. I especially would like to acknowledge the work of 2 of their team - Touqeer Shah and Nabeel Sheraz UPDATE: 11/16/23 I have used HMS, USA for the past few years and each year has been a great year, with the following year surpassing the previous year. I always get timely feedback on my inquiries. I have always had any issues resolved, once again, in a timely manner. I would highly recommend HMS to any of my colleagues as they have enhanced my revenue stream.

Mona Hussien

5.0 Out of 5

If there is an option to give them 10 stars I would agree. HMS USA is an excellent choice for medical practitioners looking for a reliable and efficient medical billing service. They provide comprehensive billing solutions. From insurance verification to claim submission and follow-up. They really ensure that their clients receive maximum reimbursement for their services.  Another notable aspect of HMS is its exceptional customer service. They are always available to answer any questions or concerns that their clients may have, and they go above and beyond to ensure that their clients are satisfied with their services. Many Thanks to Khurram and his team for their excellent service.

Umar Latif

5.0 Out of 5

I transitioned to HMS 5 months ago and it has been a remarkable experience. The organization is run very professionally with sophisticated operations that lead to highly efficient processes. Great team collaboration and responsiveness. Onboarding was great. Reporting is also advanced. I would highly recommend them to help support your practice.

North Ocean Medical Group, P.C

5.0 Out of 5

My primary care office has been working with HMS team for the past 5 years.  We recommend this company with no hesitations.  They work diligently and efficiently to manage our account. Raja Waqas and Kamran Younis provide high quality service communicating on a daily basis with ownership.  They ensure that the work is being done in a timely manner.  They have a proven track record of increasing practice revenue as I have seen them do it with our primary care.  Raja and Kamran provide exceptional customer service along with their team.

Lubna Siddiki

5.0 Out of 5

I would highly recommend HMS billing services due to their impeccable work flow. The staff is highly professional and courteous to our practice and responds in a timely manner. We have been able to keep our practice running smoothly due to close collaboration between the front desk staff and the billing company. Moin and his team mates are doing an awesome job !!! Special thanks to Nauman Jamil for putting it all together.

Nazia Iqbal

5.0 Out of 5

Our office has been working with the HMS Team C for the last 5 years and we are highly satisfied with their quality of work.  Their team communicates effectively with my front staff as well as with ownership.  Raja Waqas and Kamran Younis have managed our large census for both our offices and nursing home facilities with ease.  They have increased our revenue by educating us on different programs as well as billing codes that we initially were not incorporating.  We highly recommend this company when starting your own medical practice as they assist with billing, coding, credentialing, prior authorizations/referrals and more.

North Orchard Medicine

5.0 Out of 5

I've been working with HMS for over two years, and they have entirely transformed my medical practice. Not only have they increased my revenue, but they've also helped me to streamline my operations and become more efficient. The administration is fantastic as they respond so efficiently! They are professional and always ensure that all of my billing needs are taken care of. They work against the clock to get the work done, and I couldn't ask for anything more. HMS is the perfect choice if you're looking for an exceptional medical billing company.

Ghulamullah Shahzad

5.0 Out of 5

Excellent company .not only in In Network claims but  Experts in out of network claims. I have changed 4 companies to settle on this one. Very nice and courteous staff Especially Ahsan and Arif Muttee, Tahzeeb, I am specialist  and referred them few clients they are very happy with the service.

usman khan

5.0 Out of 5

It is going to be almost a year I have been working with HMS for my practice. I have to say they have simplified a complicated process. The whole team has been helpful in growing my practice and relieving me of any unnecessary stress. They are professional and always ensure that all of my billing needs are taken care of. I want to acknowledge Mr. Zohaib Syed for not only his professionalism, but also for being patient with me and explaining to me the whole process. I would, without hesitation, recommend HMS to anyone requiring a billing company.

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HMS USA LLC is a leading healthcare services provider, managing numerous medical practices with compassionate, skilled professionals utilizing the latest tools and techniques. Our goal is to maintain the highest standards by providing our clients with complete RCM solutions.

Our Services

Medical Billing Services

Medical Coding Services

Medical Credentialing Services

Patient Billing Services

Front Office Management

Providers Quality Payment Program

About Us

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Terms and Conditions

Mail Us

Info@hcmsus.com

Call Us

(212) 363-0114

New York Office

51 Atlantic Avenue Suite # 202,

Floral Park, NY 11001

Texas Office

902 Preskitt Rd suite 301, Decatur, TX 76234

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